--- title: "Contact support, send feedback and vote on the roadmap · Cami Help" description: "Open More › Help Center to ask a question, report a bug or share an idea from inside Cami. Our replies show there. Or email hello@camibaby.com." url: https://camibaby.com/help/contact-feedback-roadmap language: en updated: 2026-11-06 --- # Contact support, send feedback and vote on the roadmap Open More › Help Center to ask a question, report a bug or share an idea from inside Cami. Our replies show there. Or email hello\@camibaby.com. The **Help Center** is near the bottom of the More tab, in the Cami section. ## Ask a question 1. Open **More** , **Help Center** , **Get Help**. 2. Write your question. Tap **Add screenshots** to attach up to four. 3. Choose whether to **Include diagnostic logs**. 4. Tap the paper plane to send. Your question opens as a conversation, and our reply shows there. To get a notification when we reply, tap **Notify me about replies**. ## Report a bug or share an idea 1. Open **More** , **Help Center** , **Share Feedback**. 2. Choose **Bug** or **Idea**. 3. Say what happened or what you’d like. Tap **Add screenshots** to attach up to four. 4. Choose whether to **Include diagnostic logs**, and whether **We can reach out with questions**. 5. Tap the paper plane to send. ![The Share Feedback form with the Bug and Idea choices, a message, Add screenshots, the Include diagnostic logs and We can reach out with questions switches, and the send button.](https://camibaby.com/help/contact-feedback-roadmap/send-feedback.webp) Diagnostic logs help with bugs. They can include event types, activity times, errors, and family and device IDs from any family used on this iPhone. We keep them for 90 days. The first time you send them, Cami asks you to confirm. Leave the switch off if you’d rather not send them. If you leave a report half-written, Cami can keep it as a draft. The next time you open **Share Feedback**, your drafts are listed first; tap **New Feedback** to start another. A saved question waits under **Get Help**. ## Read our replies Everything you send is listed under **Your Reports** in the Help Center, with where it stands. Tap one to read our replies and answer in the same conversation. ## Email us Write to . A person reads it and a person answers. From the app, open **More** , **Help Center** , **Contact Us**. It opens Mail with the address filled in. In Cami 1.2 there is no Contact Us row. Write to the address above. ## Shake to report Shake your iPhone anywhere in Cami and it asks **Report a bug?**. Tap **Report bug** to open the form with a screenshot of the screen you were on. To turn it off, switch off **Shake to report** in that same sheet, or in the ⋯ menu of the Share Feedback form. ## Vote on the roadmap 1. Open **More** , **Roadmap**. 2. Tap the heart on what matters to you. Tap it again to take your vote back. 3. Don’t see your idea? Tap **Share Feedback** at the bottom of the roadmap. Items are grouped as **In development**, **Planned** and **Under consideration**. ## Other ways to help - **More** , **Rate Cami** asks how Cami is doing, in a short survey. - **More** , **Settings** , **Leave a Review** opens Cami’s page in the App Store. ## Related articles - [Which iPhones, countries and languages Cami supports](https://camibaby.com/help/requirements-languages): Cami runs on iPhone with iOS 26 or later, in English and Spanish. The countries where it is on the App Store are listed below. - [Is Cami free? Founding Family and referrals](https://camibaby.com/help/free-founding-family): Yes. Cami is free during early launch. Bring three new families to Cami and yours becomes a Founding Family: everything Cami ever makes, free forever. - [How syncing works, and using Cami offline](https://camibaby.com/help/sync-and-offline): What anyone logs reaches every phone in the family as it happens. Offline, Cami keeps entries on your iPhone and sends them once you're back online. ## Still need help? Write to us and a person reads it, usually within a day. From the app, Get Help attaches the details that help us fix it, and our reply shows in Cami. In Cami: **More › Help Center › Get Help** [Email us](mailto:hello@camibaby.com) · [Report a mistake on this page](mailto:hello@camibaby.com?subject=Report%20a%20mistake%20on%20this%20page%3A%20%2Fhelp%2Fcontact-feedback-roadmap)