---
title: "A Live Activity isn't showing or is stuck · Cami Help"
description: "Turn on Live Activities for Cami in iOS Settings and in Cami, then open Cami. Each time it opens, Cami fixes a card that is missing or stuck."
url: https://camibaby.com/help/live-activity-not-showing
language: en
updated: 2026-11-06
---

# A Live Activity isn't showing or is stuck

Turn on Live Activities for Cami in iOS Settings and in Cami, then open Cami. Each time it opens, Cami fixes a card that is missing or stuck.

Most often, Live Activities are turned off for Cami, in iOS or in Cami. Check these in order.

## 1. Turn them on in iOS

Open the iOS **Settings** app, tap **Apps**, then **Cami**, and turn on **Live Activities**.

When this is off, Cami’s own settings say **Turned off in iOS Settings** and **Cami can’t show cards.** Tap that row to go straight to Cami in iOS Settings.

## 2. Turn them on in Cami

Open **More** , **Settings** , **Live Activities** and check:

- **Show Live Activities** is on.
- The timer you expect, for example **Sleep timer**, is on.
- **Only show my sessions** is off, if you want to see timers your partner starts.
- With two or more children, the child is on under **Children**.

## 3. Open Cami

Open Cami and wait a few seconds. Each time it opens, Cami compares the cards on your iPhone with the family’s log. It adds a card that is missing and ends one that is stuck, for example after your partner stopped the timer.

A partner’s timer reaches your Lock Screen through Cami on your iPhone. Open Cami at least once after you install it or sign in, so it can receive them.

## 4. Still wrong

- **The card shows a timer that already ended:** open Cami, then lock the iPhone again.
- **Changed **Only show my sessions** and a partner’s card is still there:** it goes away the next time that timer changes.
- **Nothing helps:** tell us in **More** , **Help Center** , **Get Help**. Turn on **Include diagnostic logs** so we can see what happened.

## Related articles

- [Timers on the Lock Screen and in the Dynamic Island](https://camibaby.com/help/live-activities): When anyone in the family starts a timer, it shows on your Lock Screen and in the Dynamic Island. Choose which in More › Settings › Live Activities.
- [How syncing works, and using Cami offline](https://camibaby.com/help/sync-and-offline): What anyone logs reaches every phone in the family as it happens. Offline, Cami keeps entries on your iPhone and sends them once you're back online.
- [My widget isn't updating](https://camibaby.com/help/widget-not-updating): Open Cami. Widgets show what Cami on this iPhone last saved, and iOS limits how often they refresh in the background. Opening Cami brings them up to date.

## Still need help?

Write to us and a person reads it, usually within a day. From the app, Get Help attaches the details that help us fix it, and our reply shows in Cami.

In Cami: **More › Help Center › Get Help**

[Email us](mailto:hello@camibaby.com) · [Report a mistake on this page](mailto:hello@camibaby.com?subject=Report%20a%20mistake%20on%20this%20page%3A%20%2Fhelp%2Flive-activity-not-showing)