Contact support, send feedback and vote on the roadmap
Open More › Help Center to ask a question, report a bug or share an idea from inside Cami. Our replies show there. Or email hello@camibaby.com.
On this page
The Help Center is near the bottom of the More tab, in the Cami section.
Ask a question
- Open More, Help Center, Get Help.
- Write your question. Tap Add screenshots to attach up to four.
- Choose whether to Include diagnostic logs.
- Tap the paper plane to send.
Your question opens as a conversation, and our reply shows there. To get a notification when we reply, tap Notify me about replies.
Report a bug or share an idea
- Open More, Help Center, Share Feedback.
- Choose Bug or Idea.
- Say what happened or what you’d like. Tap Add screenshots to attach up to four.
- Choose whether to Include diagnostic logs, and whether We can reach out with questions.
- Tap the paper plane to send.
Diagnostic logs help with bugs. They can include event types, activity times, errors, and family and device IDs from any family used on this iPhone. We keep them for 90 days. The first time you send them, Cami asks you to confirm. Leave the switch off if you’d rather not send them.
If you leave a report half-written, Cami can keep it as a draft. The next time you open Share Feedback, your drafts are listed first; tap New Feedback to start another. A saved question waits under Get Help.
Read our replies
Everything you send is listed under Your Reports in the Help Center, with where it stands. Tap one to read our replies and answer in the same conversation.
Email us
Write to hello@camibaby.com. A person reads it and a person answers.
From the app, open More, Help Center, Contact Us. It opens Mail with the address filled in.
In Cami 1.2 there is no Contact Us row. Write to the address above.
Shake to report
Shake your iPhone anywhere in Cami and it asks Report a bug?. Tap Report bug to open the form with a screenshot of the screen you were on.
To turn it off, switch off Shake to report in that same sheet, or in the ⋯ menu of the Share Feedback form.
Vote on the roadmap
- Open More, Roadmap.
- Tap the heart on what matters to you. Tap it again to take your vote back.
- Don’t see your idea? Tap Share Feedback at the bottom of the roadmap.
Items are grouped as In development, Planned and Under consideration.
Other ways to help
- More, Rate Cami asks how Cami is doing, in a short survey.
- More, Settings, Leave a Review opens Cami’s page in the App Store.
Still need help?
Write to us and a person reads it, usually within a day. From the app, Get Help attaches the details that help us fix it, and our reply shows in Cami.
In Cami: More › Help Center › Get Help