My import didn't work
Most failed imports use the wrong file: choose the CSV export itself, not an edited copy or a PDF. The message Cami shows tells you which problem it is.
On this page
Find the message Cami showed below.
“That doesn’t look like an export from Huckleberry, Nara Baby or Cami.”
Cami does not recognize the file.
- Choose the CSV file the other app exported, not a PDF, a screenshot or a spreadsheet you saved again.
- Don’t open and save the CSV in Numbers, Excel or Google Sheets first. Saving it again can change it.
- Huckleberry: the download link in Huckleberry’s email works for 24 hours. If it expired, ask Huckleberry for a new export.
In Cami 1.2 the message is: That doesn't look like an export from Huckleberry or Nara Baby.
During setup, the message names only Huckleberry and Nara Baby, because setup imports only from those two apps.
“Couldn’t read that file.”
The file could not be opened. Download it again, save it to the Files app, and choose it again.
“No importable entries found in that … file.”
Cami recognized the file but found nothing it can import. The file may be empty, or hold only kinds of entries Cami does not import.
“Everything in that file is already in … history.”
Nothing is wrong. You imported this file before, and Cami does not add an entry twice.
The summary says “Skipped”
The import worked. The summary lists the rows Cami left out and why. For example, Cami does not import Huckleberry’s growth, temperature, tummy time or screen time rows. What came across is in your child’s history.
“That file is a … export.”
The import worked. You chose one app in the list, but the file came from another one. Cami read it as the right app.
I don’t see Import Data
Import is for a child who is born. For a baby you are still expecting, the row does not show. Record the birth first.
More about each app: Import your Huckleberry history and Import your Nara Baby history.
Still need help?
Write to us and a person reads it, usually within a day. From the app, Send Feedback attaches the details that help us fix it.
In Cami: More › Settings › Send Feedback
